1.When will you ship my orders?

Standard orders will be sent out with available tracking numbers within 2 business days. For customized order, it needs 5 days to prepare.

2.What are the shipping time?

About 8-10 days after order status change into shipped.

3. Is there any Custom Duty & Import Tax?

Our price included tax, if any customs duty or import tax is at our cost.

4.Do you offer warranty for the items I buy from your website?

Yes we offer one year quality warranty, during the warrantry time,if you have any problem in using our products, please contact us and ask for warranty.

6.Will the watch fit me?

Yes! The size of your watch can be adjusted by removing or adding some links from the strap. We will include toolkit, so you can use to adjust the strap easily.

7.Will my watch look exactly like the pictures?

As all of our watches are made of natural wood, each watch has its own unique pattern and will therefore differ slightly from the pictures.

8.Feedback

If you are experiencing any problems with DODO DEER watch, you can contact our customer service by emailing at vera@dododeer.com, we will respond within 24 hours.

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