Speriamo tu sia soddisfatto del tuo acquisto DODO DEER. In caso contrario, puoi rendere entro 14 giorni dal ricevimento:

* Il reso va registrato entro 7 giorni dal ricevimento.
* Il reso deve essere nelle condizioni e confezione originali.
*  Any free products must be returned.
* Prodotti incisi o danneggiati: nessun rimborso
*  Let us know within 7 days if you want to return your product. From the moment you've given us your return notice, you have 7 days to return the product to us.

Do you want to return or exchange something? Then contact us here for your request：after-sales@dododeer.com

How do I return my order?

1. Click 'start a return' and enter your email address and order number.
2. Tell us which products you want to return and why. Proceed to the next step
3. Choose a carrier of your choice and confirm your return.
4. Your return label is immediately created. We will also automatically send you the label by email.
5. Pack your return carefully with minimal movement space for the shipped products.
6. Hand over your package to the chosen carrier and have the barcode scanned.
7. We will process the exchange or refund within 10 working days of receipt.

Items should be sent back in their original condition and packaging, including accessories, tools, and free products. Once the product is received, we will refund your purchase (excluding any shipping, payment or personalisation fees). If any damage to the packaging or product, the resulting costs may be deducted from the refundable amount.