1.What is covered?

  • The defects you find in the items you received: movement problem(works incorrectly), watch case, crowns , band and buckle.

2.What is not covered?

  • Purchases from unauthorized resellers
  • Damage caused by the buyer
  • Lost or stolen products
  • Purchases made over 12 months ago (unless otherwise stated)
  • Non-quality-related issues (after 30 days of purchase)
  • Free products & gifts & accessories

3.What will we do?

  • For watch defects by this limited warranty, at our choice and cost, we will offer you optional solution:
  • Have your defective watch repaired
  • Have your watch replaced
  • Refund to you the amount you have paid for the defective watch.

4.When does the warranty begin?

  • It begins the day you place your order.

5.How do I claim the warranty?

  • If your item is defective and under warranty, please submit a Return or Exchange request on the product‘s support page, or contact us at vera@dododeer.com or whatsapp:+86 15112515525
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